Publisher: HarperCollins Publishers
Pub. Date: September 1982
ISBN-13: 9780688014292

This is a short book and very easy to read. The main idea is knowing what your outcome, catching people doing things right, catching people doing things wrong. Simple but convincing. At the end of the book, it does explain why these things work and why people function these way.

It does not matter if you are a manager in a company or not, the methods in this book could help anyone in their daily lives. If followed, some of the things in this book could help you save time.

The book has sold well over 8 million copies and the simplicity of it seems to be its main strength. It discussed some good concepts, but seems short on depth.

The book provides a simple approach for how those ‘above’ deal with those ‘below’ and dishes this at you like it really is all it takes to be a manager

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